Spaced Out ::

What can I say, Benugo have a fantastic location at Waterloo for a coffee bar. For a station, its relaxing and peaceful, however can they get their act together to deliver their core product? No. Last week, one person ahead of me to pay for coffee, three people ahead of me waiting for coffee…. how long did it take? Ten minutes and in the process serving two people *behind* me in the queue. This isn’t a one off and clearly they haven’t got a clue how to deliver a rapid service in such a location. Maybe their restaurants are better, but at this location they are a complete failure. Go downstairs to Costa where they know their product, clientele and service.